Aspen Systems Direct uses FedEx as its primary small package and freight handling company.
We offer several different shipping options, covered by both air and ground shipping methods.
Standard Service Options We Provide
Maximum Shipping Weight
Maximum shipping weight for standard delivery is 150lbs. For single packages in excess of this weight special shipping arrangements will be made. An Aspen Systems Direct representative will contact you after your order is placed.
Aspen Systems Direct will furnish tracking information for your shipment(s). Please contact us if special arrangements need to be made for large shipments or with any questions about shipping your order.
Damage to Shipments
Damage to shipments must be brought to the attention of the delivery driver and noted at time of delivery. Please notify an Aspen Systems Direct customer service representative within 2 days of delivery so a damage/loss claim may be filed and Aspen Systems Direct can work with you on getting your purchase repaired or replaced.
At this time Aspen Systems Direct only ships orders within the United States.
Questions or Comments
Please contact us if you have any questions or need to discuss alternatives to our standard shipping options.